Terms of Service

Last updated: July 24, 2026

1. Acceptance of Terms

By accessing or using the WhatsApp AI Bot platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

The Service provides an AI-powered WhatsApp chatbot platform that allows businesses to:

• Create and manage AI chatbot assistants for their WhatsApp business accounts
• Configure knowledge bases, products, and custom instructions for the AI
• Automate customer support and engagement via WhatsApp messaging
• Track usage, costs, and user feedback analytics

3. Account Registration

To use the Service, you must:

• Be at least 18 years of age
• Register using a valid Google account
• Provide accurate and complete business information
• Maintain the security of your account credentials

You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree NOT to use the Service to:

• Send spam, unsolicited messages, or bulk communications
• Violate any applicable laws or regulations, including WhatsApp's Terms of Service
• Impersonate any person or entity, or misrepresent your affiliation
• Transmit harmful, offensive, abusive, or illegal content
• Attempt to gain unauthorized access to other users' accounts or data
• Use the AI to generate misleading, false, or fraudulent information
• Resell or redistribute the Service without written authorization

5. Subscription Plans & Billing

5.1 Plans

The Service offers multiple subscription tiers with different message limits and features. Free trials may be available for new accounts.

5.2 Usage Limits

Each plan includes a monthly message quota. When the quota is reached, the AI bot will stop responding until the next billing cycle or plan upgrade.

5.3 Payments

Paid subscriptions are billed in advance on a monthly basis. All fees are non-refundable except as required by applicable law.

6. Intellectual Property

6.1 Your Content

You retain full ownership of all data you input into the Service, including knowledge bases, product information, custom instructions, and conversation data.

6.2 Our Service

The Service, including its software, design, and documentation, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service.

7. Third-Party Integrations

The Service integrates with third-party providers including:

• WhatsApp (Meta) — for message delivery
• Google Firebase — for authentication and data storage
• OpenAI, DeepSeek, Google Gemini, OpenRouter — for AI model inference

Your use of these third-party services is subject to their respective terms of service.

8. Data & Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• The Service is provided "AS IS" without warranties of any kind
• We do not guarantee uninterrupted, error-free, or secure operation
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim

10. AI-Generated Content

The AI responses are generated by third-party language models and may contain inaccuracies. You are responsible for reviewing AI-generated content before using it in customer interactions. We do not guarantee the accuracy, completeness, or reliability of AI outputs.

11. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms. You may delete your account at any time from the dashboard. Upon termination, your data will be handled in accordance with our Privacy Policy.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will notify you of material changes via email or in-app notification.

13. Contact

If you have questions about these Terms, please contact us through the support channel available in your dashboard.